Information & Shipping Costs
Shipping Costs
All orders including International orders over £150 qualify for free shipping
Each order is prepared to order and usually shipped the next business day after payment. (not weekends)
All Orders over £150 have FREE shipping!
UK Flat Rate £3.95 – Royal Mail Fully Tracked Service (2-3 days)
EUROPE Flat Rate £10.00 Royal Mail Tracked and Signed Air Service (5-7 days)
REST OF THE WORLD Flat Rate £22.00 Royal Mail Tracked and Signed Air Service (7-10 days)
WE NOW COVER ALL CUSTOMS CHARGES FOR SHIPPING TO THE USA! *
With our Royal Mail Delivered Duty Paid (DDP) service, we pay the import duties so you don’t have to. Enjoy hassle-free shopping with no surprise fees at delivery
Loyalty Points
Earn Loyalty points with each order purchased in The Aromatherapy Shop and redeem them for a shop discount after you have earned 100 points. Every new customer that registers with The Aromatherapy Shop automatically earns 50 points to start you off!. Points can be redeemed only after you have earned 100 or more points. 100 points = £10 discount. When you have at least 100 points to redeem the option to redeem them will appear at checkout. You can check how many points you have at any time in your account section.
Returns
The Aromatherapy Shop will accept returns on unopened items up to two weeks after purchase. Being cosmetic products and for the customers protection in the interests of hygiene ,we do not accept returns on opened or used items (seal broken) as these can not be resold